Even though there is not a lot of companies that offer different Point of Sale (POS) systems in the country, it is still very important to determine which one is most suitable for your business and your company. Choosing the best POS system in the Philippines is not as easy as it sounds and there are times that it can get confusing. What’s working for other businesses may not always work for you, so it is of great significance to set some guidelines and know what exactly you are looking for in a system.
There are a lot of things to consider before buying a POS system and you must be very careful not only because there are so many consequences and things that are put in the line but also because such a thing is not very cheap. So, how would you know if it is the best POS system for your business? Here are some of the questions that you can ask yourself before acquiring one:
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Is this POS system easy to use?
Keep in mind that a Point of Sale system is supposed to make your employees’ lives and job less complicated. This means that such a system must not take you ages to understand and operate. If it is possible, have a system that is personalized for your business and workflow or at least something that can be easily customized since a generic one may not always be a very good fit for your business. The easier a system is to learn and use, the faster the employees can accommodate customers and perform their tasks which should be one of your main goals.
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Can this technology gather, keep, organize, and take care of your customer’s data?
Regardless of the nature of your business, being able to collect valuable customer’s data is an important feature that you must look for.? Having these data organized will provide you instant reports allowing you to be able to improve your services by knowing what your customers really like and what they think of your products or services. Depending on your POS system, you may also can determine which ones are the crowd favorite and which ones are being bought the least. In addition to these features, being able to keep such data for a period is quite as relevant as the other features.
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Will this be able to keep up with my business after a few years?
Some POS systems may be easy to use when you first start your business but might not be able to keep up after a few months. Of course, as your business grows, more and more data will be gathered and stored in your system, new options will also be needed to be added since we can expect additional products and services as time goes by. That is why you must consider the specifications of both the hardware and software components of the POS system that you are looking at.
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Will there be a need to update it from time to time? How hard would updating it be?
Like the software systems in our phones, a POS software may need constant updating too. Older systems need technicians or other supports in order to be updated which takes a long time and may affect your business due to delays. Nowadays, however, software updates in our phone usually take only a few minutes and merely a few clicks so if you can find a POS system that allows you to update as easy as that, then that’s one good thing to consider.
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Is it easy to use with other technologies?
It would be better for you if your POS system can easily be integrated with other technologies software-wise or hardware-wise. Some systems may not be as flexible as this and it is always best to buy this system from just one company and as a set. If you are looking for a complete POS system set, you can check Inaveit’s products as they offer one of the best POS systems in the country lots of options to choose from.
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How secure is the POS system?
This one is quite self-explanatory but is very important when looking for any kind of system. Remember that customer data would be gathered and saved in this technology and their information may be used for fraud if it gets breached. Just imagine the amount of money it might cost your company.
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Do they offer technical assistance? How much would it cost?
The reliability of technicians and prompt technical support is vital in buying a POS. It is important to know that there is always someone you can rely on to whenever the system has issues. If your business operates 24 hours in a day, choose a provider that offers a 24/7 technical assistance and if possible, choose a provider that offers such for free.
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Are there good reviews about this POS system?
Before we try something new may it be a service, food, or whatever product it is, it’s always necessary to ask others about it first. This gives us a heads up whether the product would be worth its price, the pros and cons of it, or simply just how others find it. Reviews may not be accurate all the time, but it helps us formulate ideas of what a product or service is on our mind. If possible, search for a POS system provider with consistently high ratings and where customers provide detailed reports of their experiences of it.
There may still be more questions that you can ask aside from what is listed above. Remember that it is never a bad thing to ask questions especially if your business depends on it. Never hesitate to communicate effectively to the sales team of the POS system provider that you are eyeing since this helps them figure out how they can exactly help you and what services and products would work best for your company.
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